[rt-users] "Uncheck boxes to disable notifications"

Reinhold Pescoller reinhold at aiding.it
Tue Oct 4 16:44:10 EDT 2016


I have this trouble. On resolving a ticket sometimes I don't want to 
notify the requestor. So I uncheck the box "Uncheck boxes to disable 
notifications" but the notification is send although.

I noticed that when I reply to a ticket It works correctly. When I 
uncheck the box the notification is not send.

Is it a bug or I miss some configuration?

thanks in advance

More information about the rt-users mailing list