[rt-users] Path to upgrade 4.2.8 Debian package to 4.4.1 source install?

Matt Zagrabelny mzagrabe at d.umn.edu
Wed Oct 5 20:49:48 EDT 2016

Hi Alex,

You don't need a guide. You can follow the install instructions that
come with the RT source code.

You can use the same database - just be sure to apply the upgrade steps.


On Wed, Oct 5, 2016 at 7:52 AM, Alex Hall <ahall at autodist.com> wrote:
> After thinking about it, I've come to realize that upgrading my test
> instance is the best way to go. I can practice upgrading, see if the new
> features will be useful on the active instance, and not have to worry about
> messing up a source code patch.
> I'm on 4.2.8, as that's what you get on Debian if you apt-get install
> request-tracker4. The latest release, though, is 4.4.1 I believe. What are
> the upgrade steps to upgrade, or am I better off removing RT and starting
> with 4.4.1? Either way, how do I keep my existing RT database (MySQL)? I
> believe there are db migration commands, but I don't know how they work.
> I've googled this, and have come up with only a couple hits, neither of
> which was a guide. I could have missed the article(s) people usually use for
> this process, of course. How do I upgrade, and/or is there already a
> resource people use to do this? Thanks!
> --
> Alex Hall
> Automatic Distributors, IT department
> ahall at autodist.com
> ---------
> RT 4.4 and RTIR training sessions, and a new workshop day!
> https://bestpractical.com/training
> * Boston - October 24-26
> * Los Angeles - Q1 2017

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