[rt-users] Connecting RT to IBM iSeries and/or MSSQL databases?

Emmanuel Lacour elacour at easter-eggs.com
Mon Oct 10 11:33:35 EDT 2016

Le 10/10/2016 à 17:15, Alex Hall a écrit :
> * Can Perl code in scripts talk to an external database as I've described?

yes, scrips run any kind of perl code, you can include needed modules.
There is perl libs to talk to almost any kind of databases, even
proprietary ones ;) A quick internet search on perl + MSSQL will give
you examples of code.

we have here scrips that get and write informations to third party
softwares using DB access, ldap, soap, xmlrpc, depending on the needs.

> * Can the RT cron tool do this job? If so, what might the workflow
> look like? I haven't yet looked very deeply into this tool's abilities
> or syntax.

it can if the Action used is one that you self create for your needs (in

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