[rt-users] Using self service interface for privileged users in 4.4.1?

Matt Zagrabelny mzagrabe at d.umn.edu
Tue Oct 11 14:11:08 EDT 2016

On Tue, Oct 11, 2016 at 8:05 AM, Alex Hall <ahall at autodist.com> wrote:
> Hello list,
> I have 4.4.1 running. Someone said on this list that it included the option
> to use the self service interface, even for privileged users? I don't see
> that option in my user preferences. How do I enable it, and can I have a
> toggle for users to switch between the two without leaving the ticket
> they're viewing? Thanks.

Privileged users can always browse to:


You can probably use a callback to add a link to the self service URL
for displaying a ticket.


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