[rt-users] Search in RT is Case Sensitive ?

yugi uriboxmobile at gmail.com
Thu Sep 1 03:17:18 EDT 2016

I notice that the search in RT have suffered some changes in the latest versions .
For example : 
Why RT search is case sensitive now ? 
If this is not a bug what is the main goal of use case sensitive in the search ? 

Is any option I can set to change this ? 

Thank s 

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