[rt-users] Assigning rights to groups for queues

Alex Hall ahall at autodist.com
Tue Sep 6 15:11:43 EDT 2016

That's okay, let me ask it this way. If I give a group rights in a queue, I
enter the group's name and select it from the list of matches. When I do
that, the group appears as a tab, next to CC, Admin CC, Requestor, and all
the other tabs. When I toggle the checkboxes and hit 'save', that last tab
that had the selected group's name on it is gone. Is it somewhere else on
the screen that I'm missing, or do I have to re-select the group after
every time I save any changes I've made?

On Tue, Sep 6, 2016 at 3:06 PM, Matt Zagrabelny <mzagrabe at d.umn.edu> wrote:

> Hi Alex,
> On Tue, Sep 6, 2016 at 1:48 PM, Alex Hall <ahall at autodist.com> wrote:
> > Sorry to be difficult, but is there a way of knowing the selected group
> > aside from its bold status? Could you explain where, maybe in the tab
> order
> > or by what text I'd look for, the left pane is? I'm using a screen
> reader,
> > since I can't see the screen visually, so have to do everything with tab,
> > arrows, and knowing what text is near what to give myself landmarks.
> I've never used a screen reader, so I don't have good context for what you
> need.
> That said, I'm not sure there is going to be good landmarks.
> The page loads all the rights granted for the queue. It then uses JS
> to display the data in a more digestible manner.
> -m

Alex Hall
Automatic Distributors, IT department
ahall at autodist.com
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20160906/71ddf907/attachment.htm>

More information about the rt-users mailing list