[rt-users] Apt source for RT dependencies?

Alex Hall ahall at autodist.com
Mon Sep 12 15:37:24 EDT 2016

I'm not even installing from source, just the pre-built package (4.2.8) for
Debian. When I issue the command, I get a lot of

depends: libcss-squish-perl but it is no installable
depends: libstring-shellquote-perl but it is not installabl

depends: libcrypt-xi09-perl but it is not installable

and on and on like that. I've successfully installed RT using 'apt-get
install request-tracker4' on two other Debian servers, so I know it works
normally. Given the odd installation on this server, though, I suspect I'm
just missing a source. I'm not familiar with Debian or Apt enough to say
what, but I know I just have to add it to /etc/apt/source.list once I know
what it is I need to add.

On Mon, Sep 12, 2016 at 3:32 PM, Landon Stewart <lstewart at internap.com>

> I would not use the repo version even without familiarity with Linux - it
> would make things actually more difficult later.  I would follow the
> instructions exactly as they are written by BestPractical from the .tar.gz
> on their site.  One thing you can do to make life a little easier before
> doing that however is to install the CPAN bundle with perl.
> On Sep 12, 2016, at 12:29 PM, Alex Hall <ahall at autodist.com> wrote:
> Hey all,
> Our virtual server host isn't too familiar with Linux. We have a Debian
> server, finally, but when I try to apt-get install request-tracker4, I get
> a bunch of errors about not being able to install dependencies. I'm using
> the sources the original install came with. What source(s) do I need to
> include to let Debian access the necessary dependencies for RT? Thanks.
> --
> Alex Hall
> Automatic Distributors, IT department
> ahall at autodist.com
> ---------
> RT 4.4 and RTIR training sessions, and a new workshop day!
> https://bestpractical.com/training
> * Boston - October 24-26
> * Los Angeles - Q1 2017

Alex Hall
Automatic Distributors, IT department
ahall at autodist.com
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