[rt-users] Fwd: Using getting stuck when choosing new Custom Lifecycle

Ben Pintilie ben.pintilie at blackpoolsixth.ac.uk
Tue Feb 14 10:51:47 EST 2017

Matt / Kyle,

Thanks for your fast replies.  This has fixed the issue and all is working

I have just checked my notes going back about 10 years and this is the
first time I must have ever used a hyphen in a status!  I knew it was
something I did, I would never have found it.  Thanks for your help! :-)


Ben Pintilie
Blackpool Sixth Form College
w: http://www.blackpoolsixth.ac.uk
e: ben.pintilie at blackpoolsixth.ac.uk

On 14 February 2017 at 14:34, Matt Zagrabelny <mzagrabe at d.umn.edu> wrote:

> On Tue, Feb 14, 2017 at 8:14 AM, Dippery, Kyle <kyle.dippery at uky.edu>
> wrote:
> > In my own custom lifecycle, I have one hyphenated status ("in-use").  I
> don't remember why (perhaps this is the reason), but I have it in quotation
> marks as a key in our transitions array:
> >
> >  transitions => {
> >            ...
> >            "in-use"  => [qw(allocated recycled stolen lost deleted
> surplussed destroyed-for-parts scattered-across-the-desert)],
> >             }
> >
> > Your hyphenated ones aren't quoted in your array.  Perhaps that's the
> sticking point?  Perl might be trying to do math with the "-" before
> assigning to it.
> Guaranteed. You need to quote hash keys that contain hyphens.
> -m


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