[rt-users] MySQL backups of RT 4.4.1 truncated

Thomas Bätzler t.baetzler at bringe.com
Thu Jan 19 08:25:31 EST 2017


Hi Stephen,

Am 19.01.2017 um 13:33 schrieb Cena, Stephen (ext. 300):
> I had that issue initially, and changed the value to 64MB. It was
> originally 4MB, then I increased it to 16MB, it’s been at 64MB for some
> time.

You can check your RT database to see whether 64MB is enough by running

	select max(OCTET_LENGTH(Content)) from Attachments;

in the context for your RT4 database. If that query comes up with
anything above 48MB, I'd raise that variable to a suitably higher value.


MfG,
Thomas Bätzler
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