No subject

Message-Id                  <200005021030.MAA23566 at regen.dkrz.de>  
Subject                     Re: [dkrz.de #29] (help-it) Transaction (weigle) 
To                          help-it at arbogaan.dkrz.de  
Date                        Tue, 2 May 2000 12:30:12 +0200 (MET DST)  
Cc                          help-it at dkrz.de  
In-Reply-To                 <200005020950.LAA25396 at arbogaan.dkrz.de> from
                        Rainer Weigle via RT at "May 2, 0 11:50:20 am"  
X-Mailer                    ELM [version 2.4ME+ PL15 (25)]   
MIME-Version                1.0                   
Content-Typ                 text/plain; charset=US-ASCII       
Content-Transfer-Encoding   7bit 
Content-Transfer-Encoding   7bit  
Content-Length              1434 

What das rt check to decide if it is an comment or a new request ?
Just the subject line ???

> 
> On Thu, May 04, 2000 at 10:25:22AM +0200, Rainer Weigle wrote:
> > Hi everyone,
> > 
> > I've got the following problem:
> > If I send a mail to rt (1.0.3) as a reply to some transaction mail or
> > the autoreply-mail from  rt it depends on the mail tool I use, if this mail
> > will be recognized as a comment.
> > Examples:
> > A mail sent with kmail (reply button) or elm will create a new request instead
> > of a comment, while a mail send with netscape messenger or eudora (as reply
> > to the same mail from rt) will create a comment.  
> > I' ve looked a the mail headers a little bit bit but can't figure out the
> > the scheme.
> > Any hints ??
> > 
> > Bye Rainer
> > 
> > -- 
> > Rainer Weigle - MPI fuer Meteorologie
> > weigle at dkrz.de
> > 040 / 41173 - 373 
> > 
> > 
> > 
> > 
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> > 
> 
> -- 
> jesse reed vincent -- jrvincent at wesleyan.edu -- jesse at fsck.com 
> pgp keyprint:  50 41 9C 03 D0 BC BC C8 2C B9 77 26 6F E1 EB 91
> --------------------------------------------------------------
> Pelcgb-serrqbz abj!
> 
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
Thanks Rainer

-- 
Rainer Weigle - MPI fuer Meteorologie
weigle at dkrz.de
040 / 41173 - 373