<html><head><meta http-equiv="Content-Type" content="text/html charset=windows-1252"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;">Hey guys and gals, been a long time.<div><br></div><div>Iím doing an upgrade from 3.8.5 to 4.2. It seems to be going well. Iím liking the changes. Other than some confusion about what order to do things in (see my other message) the one thing I canít seem to wrap my head around is the new plugin setup.</div><div><br></div><div>First, yay! I like the idea of what youíve done with plugins, keeping them local and the simplified syntax in RT_SiteConfig.pm.</div><div><br></div><div>[in which I wander in the wrong directionÖ read and giggle]</div><div><br></div><div>However, I canít find any plugins other than yours which are built in these new packages you document at <a href="https://www.bestpractical.com/docs/rt/4.2/writing_extensions.html">https://www.bestpractical.com/docs/rt/4.2/writing_extensions.html</a></div><div><br></div><div>What is the fallback method for installing the other style modules? How do I get from a .pm file to an installed module. Can I manually create the directory structures and copy these into place? I see some details there but it doesnít inspire confidence that everything I need to know is there. A breakout of the directory structure would be really helpful.</div><div><br></div><div>[forehead slap]</div><div><br></div><div>I was almost done with this e-mail when I realized the problem. If you go to <a href="http://bestpractical.com/rt/extensions.html">http://bestpractical.com/rt/extensions.html</a> and you find the extension you are looking for, the link to the Homepage for the extension actually links to the main module, and not to the extension package. Example for one</div><div><br></div><div>Homepage link takes you to:</div><div><span class="Apple-tab-span" style="white-space:pre"> </span><a href="http://search.cpan.org/dist/RT-Extension-MandatorySubject/lib/RT/Extension/MandatorySubject.pm">http://search.cpan.org/dist/RT-Extension-MandatorySubject/lib/RT/Extension/MandatorySubject.pm</a></div><div><br></div><div>If youíre a bit tired and under-caffeniated, or just plain new to RT, it may not be clear to you that you need to remove a bunch from the URL to find the extension package. In my opinion, it would be much better to link to the package instead of the module file, like so:</div><div><span class="Apple-tab-span" style="white-space:pre"> </span><a href="http://search.cpan.org/dist/RT-Extension-MandatorySubject/">http://search.cpan.org/dist/RT-Extension-MandatorySubject/</a></div><div><br></div><div>I did some random spot checking, and this appears to be true for every module shown there.</div><div><br></div><div>-- </div><div><div apple-content-edited="true">Jo Rhett<br>+1 (415) 999-1798<br>Skype: jorhett<br>Net Consonance : net philanthropy to improve open source and internet projects.