[Rtfm-devel] RTFM 2.2 && RT 3.4.4

Jesse Vincent jesse at bestpractical.com
Wed Dec 14 10:28:33 EST 2005




On Wed, Dec 14, 2005 at 08:53:04AM -0600, Nick Anderson wrote:
> I dont have a clue whats causing this problem or how to go about fixing it. I 
> started with RT 3.4.2 which worked fine. I tried to add RTFM 2.0.4 with no 
> luck. It built correctly and placed RTFM in /opt/rt3/share/html but no link 
> ever showed up for any user including root. If I force the url 
> http://rt.domain.com/RTFM I get the following output. I tried upgrading to 
> RTFM 2.1.40 with no change, RTFM 2.2.ORC1 with no change and RT 3.4.4 upon 
> suggestion by obra in #rt still with no change. I dont see anything relevent 
> in the log files either. Any ideas? 
>

The problem is that you're using a new mason with an older RT. Mason
broke backwards compatibility. Upgrade to RT 3.4.4.


> thanks
> 
> error:   Can't locate object method "new" via package 
> "RT::FM::ArticleCollection" (perhaps you forgot to load 
> "RT::FM::ArticleCollection"?) 
> at /opt/rt3/share/html/RTFM/Elements/NewestArticles line 60.
>   context:    
> ... 
>   56:   <%INIT>
>   57:   my $rows = 10;
>   58:   my $i;
>   59:   my $MyArticles;
>   60:   $MyArticles = new RT::FM::ArticleCollection ($session{'CurrentUser'});
>   61:   $MyArticles->UnLimit;
>   62:   $MyArticles->RowsPerPage($rows);
>   63:   $MyArticles->OrderBy(FIELD => 'LastUpdated', ORDER => 'DESC');
>   64: 
>   ... 
>   code stack:    /opt/rt3/share/html/RTFM/Elements/NewestArticles:60
>  /opt/rt3/share/html/RTFM/index.html:24
>  /opt/rt3/share/html/autohandler:215
>  
>   raw error
>  
> 
> -- 
> Nick Anderson
> Team HPC
> nanderson at teamhpc.com
> _______________________________________________
> Rtfm-devel mailing list
> Rtfm-devel at lists.bestpractical.com
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rtfm-devel
> 

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