[Rtir] HTML install
Greg.Kuhnert at comindico.com.au
Wed Aug 27 19:14:25 EDT 2003
Fixed: The default rights for DutyTeam group do not include any
permissions for the queues that RTIR creates. I have given all rights to
the DutyTeam group for the RTIR queues.
(This of course is not how I would normally set permissions for the duty
team - Just done this way on the dev system to let you guys have a
> -----Original Message-----
> From: John Green [mailto:j.green at ukerna.ac.uk]
> Sent: Tuesday, August 26, 2003 5:12 PM
> To: Greg Kuhnert
> Cc: rtir at lists.bestpractical.com
> Subject: Re: [Rtir] HTML install
> Greg Kuhnert wrote:
> > The silence is deafening: but to help move things along,
> could anyone
> > who is free go to https://rt.comindico.com.au/RTIR/ and
> have a peek -
> > username = rtir, password = rtirrtir .....
> > I have loaded a couple of tickets, and I am unable to get
> any sort of
> > link / clicky functionality for an IP address listed in an incident
> > report.
> I can't see any tickets, and my attempts at creating any
> falls over with
> permission problem. You have added the rtir user to the
> DutyTeam group?
More information about the Rtir