[Rtir] HTML install

Greg Kuhnert Greg.Kuhnert at comindico.com.au
Wed Aug 27 19:14:25 EDT 2003


Fixed: The default rights for DutyTeam group do not include any
permissions for the queues that RTIR creates. I have given all rights to
the DutyTeam group for the RTIR queues.

(This of course is not how I would normally set permissions for the duty
team - Just done this way on the dev system to let you guys have a
peek.)

Greg


> -----Original Message-----
> From: John Green [mailto:j.green at ukerna.ac.uk] 
> Sent: Tuesday, August 26, 2003 5:12 PM
> To: Greg Kuhnert
> Cc: rtir at lists.bestpractical.com
> Subject: Re: [Rtir] HTML install
> 
> 
> Greg Kuhnert wrote:
> > The silence is deafening: but to help move things along, 
> could anyone 
> > who is free go to https://rt.comindico.com.au/RTIR/ and 
> have a peek - 
> > username = rtir, password = rtirrtir .....
> > 
> > I have loaded a couple of tickets, and I am unable to get 
> any sort of 
> > link / clicky functionality for an IP address listed in an incident 
> > report.
> 
> Greg,
> 
> I can't see any tickets, and my attempts at creating any 
> falls over with 
> permission problem.  You have added the rtir user to the 
> DutyTeam group?
> 
> 
> Regards
> John
> JANET-CERT
> 
> 
> 
> 



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