[Rtir] RTIR upgrades

[Rui Ferreira]

Hi all,

Have some issues, would like to know if anyone had the same.

- The 2nd time I installed RTIR, (as didn't had upgrade info) of course it
duplicated the db references, now I have 2 DutyTeam groups (which is the
best way to remove this?), had also duplicated scrips and templates which I
removed but in the creation of TT, still appears several duplicated fields
as shown:

#     Sex. Ago. 29 12:18:09 2003  RT_System - Starts alterado de Não
definido para Sex. Ago. 29 12:18:09 2003      
#     Sex. Ago. 29 12:18:10 2003  RT_System - Due alterado de Sáb. Ago. 30
12:18:05 2003 para Sex. Ago. 29 15:18:09 2003      
#     Sex. Ago. 29 12:18:11 2003  RT_System - SLA Full service adicionado

#     Sex. Ago. 29 12:18:12 2003  RT_System - State new adicionado      
#     Sex. Ago. 29 12:18:14 2003  RT_System - State new adicionado      
#     Sex. Ago. 29 12:18:16 2003  RT_System - State new adicionado      
#     Sex. Ago. 29 12:18:20 2003  RT_System - State new adicionado      
#     Sex. Ago. 29 12:18:26 2003  RT_System - State new adicionado      
#     Sex. Ago. 29 12:18:45 2003  RT_System - HowReported Email adicionado

#     Sex. Ago. 29 12:18:50 2003  RT_System - HowReported Email adicionado

#     Sex. Ago. 29 12:18:56 2003  RT_System - HowReported Email adicionado

#     Sex. Ago. 29 12:19:04 2003  RT_System - HowReported Email adicionado

 #     Sex. Ago. 29 12:19:10 2003  RT_System - HowReported Email adicionado



And this of course puts some heavy in the system.
That leads to another issue, the all system is in good shape and fast, but
whenever I select RTIR from left menu, it takes more than 5min to open, when
it opens. Several times return in error.

My enviroment is:

RedHat 9
Perl compiled at hand (because of the problems with the Redhat one)  v5.8.0
built for i686-linux
Apache 2.0.47 with mod_perl 1.99_08
MySQL 4.0.14

Any ideias? TIA!

Rui Ferreira