[Rtir] RTIR
Spencer, Roger
RSpencer at evare.com
Wed Feb 25 12:04:01 EST 2004
I changed the permissions on the RTIS directory
share/html/Callbacks/RTIM to match those of RTFM and the link in RT
showed up.
Thanks for the help.
Roger Spencer
RSpencer at evare.com
-----Original Message-----
From: John Green [mailto:j.green at ukerna.ac.uk]
Sent: Wednesday, February 25, 2004 11:38 AM
To: Spencer, Roger
Cc: rtir at lists.bestpractical.com
Subject: Re: [Rtir] RTIR
Spencer, Roger wrote:
>
> That's better. I did try adding /rtir/ to RT's url but as it turns
out, it
> is case sensitive. Is there supposed to be a link from the main RT
page?
There is, although the permissions are sometimes a little "suboptimal"
in the CallBacks directory. Check they are readable by apache.
> Also, is there any documentation for using this? I'm playing around
with
> it, seems pretty useful, just can't get a handle on the logic flow
yet. I
> think I've read everything on www.bestpractical.com site I could find.
Jesse?
Cheers
John
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