[Rtir] rt-3-0-10 warning
John Green
j.green at ukerna.ac.uk
Mon Mar 29 06:01:48 EST 2004
John Green wrote:
> Just a warning, looks like rt-3.0.10 doesn't work with the current
> release of RTIR due to the tweaks in attachment handling.
To answer my own email.
It may just be a simple case of adding
my $attachments = $m->comp('/Ticket/Elements/FindAttachments', Ticket =>
$Ticket);
my $attachment_content =
$m->comp('/Ticket/Elements/LoadTextAttachments', Ticket => $Ticket);
at the end of the <INIT> of the two Display.html's in RTIR and adding
$attachment to
<& /Ticket/Elements/ShowAttachments, Ticket => $Ticket, Attachments =>
$attachments &>
It seems to work, but ymmw. 3.0.10 seems much faster at displaying long
ticket displays, but other more subtle stuff might be broken too.
John
JANET-CERT
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