[Rtir] RTIR_Config.pm error starting apache

[Juan Ramón Alfageme Mata]

I have a problem every time I start apache, I get the following trace:

Starting web server: apacheUse of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 3.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.

That first error was fixed changing "," with "."

Set($rtirname , "RTIR for " . $rtname); --> Set($rtirname , "RTIR for " , $rtname);



But I still get the line 115 error (Default formats for RTIR search results), RT works fine but in RTIR menu if you select any queue you don't get any result nothing is displayed, apache start trace follows:

Starting web server: apacheUse of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.
Use of uninitialized value in concatenation (.) or string at /opt/rt3/local/etc/IR/RTIR_Config.pm line 115.



I am using RT 3.4rc6 with RTIR 1.1.5, firstly I tried 1.1.4 but when I get the line 115 error I tried next version (1.1.5) with the same result.


Any help would be greatly appreciated.