[Rtir] Error after installation...

Rodolfo de Moraes Reis rmreis at cpqd.com.br
Thu Jul 7 16:39:34 EDT 2005

Hello Folk's!!! (I dont know if there's a specific discussion list for RTIR, therefore...)

I have installed RT 3.4.2 and running so fine. Yesterday, I needed to install RT Incident Response (1.0.5) to make some tests. The installation finished with success and the integration with RT alright too.... But, when I click in any link into "RTIR Home" (like "Incidents", "Investigations", etc.) appears the error below. What's the problem?! I'm running RT by Apache + FastCGI (only RTIR doesn't work... RT and RTFM keeps working normally!).

error: 	 too many arguments at /l/disk1/ccdsin/rt-3.4.2/lib/RT/Tickets_Overlay.pm line 1269
context: 	 ... 	 	
265: 	 # whether they should generate a full stack trace (confess() and cluck())	 
266: 	 # or simply report the caller's package (croak() and carp()), respectively.	 
267: 	 # confess() and croak() die, carp() and cluck() warn.	 
269: 	 sub croak { die shortmess @_ }	 
270: 	 sub confess { die longmess @_ }	 
271: 	 sub carp { warn shortmess @_ }	 
272: 	 sub cluck { warn longmess @_ }	 
code stack: 	 /l/disk1/ccdsin/perl/lib/5.8.6/Carp.pm:269
../../lib/Storable.pm (autosplit into ../../lib/auto/Storable/logcroak.al):71
../../lib/Storable.pm (autosplit into ../../lib/auto/Storable/_freeze.al):283
../../lib/Storable.pm (autosplit into ../../lib/auto/Storable/freeze.al):266

Rodolfo de Moraes Reis
Diretoria de Soluções de
Inteligência de Negócios
CPqD Telecom & IT Solutions
Tel.: +55 19 3705-5986 
Fax: +55 19 3705-6786
rmreis at cpqd.com.br

More information about the Rtir mailing list