[Rtir] Help on RTIR 1.1.5

Mike Forrester mikef at pocketlint.com
Tue Jul 19 16:04:20 EDT 2005


I am having the same problem.  When I comment out the 'description' line, I get this:

# perl Makefile.PL
Using RT configurations from /usr/local/rt3/lib/RT.pm:
./etc   => /usr/local/rt3/local/etc/IR
./html  => /usr/local/rt3/share/html
./lib   => /usr/local/rt3/local/lib
For first-time installation, type 'make initdb'.
The 'WriteAll' method does not exist in the 'inc' path!
Please remove the 'inc' directory and run Makefile.PL again to load it.

On Tue, Jul 19, 2005 at 10:05:56AM +0200, Carlos Fuentes Bermejo wrote:
> Hello,
> 
> > I'm trying to install RTIR 1.1.5 on RT 3.4.2, but I'm getting the
> > following error message:
> >  
> > rtir-1.1.5 # perl Makefile.PL
> > Using RT configurations from /opt/rt3/lib/RT.pm:
> > ./etc   => /opt/rt3/local/etc/IR
> > ./html  => /opt/rt3/share/html
> > ./lib   => /opt/rt3/local/lib
> > For first-time installation, type 'make initdb'.
> > The 'description' method does not exist in the 'inc' path!
> > Please remove the 'inc' directory and run Makefile.PL again to load
> > it.
> > rtir-1.1.5 #
> > 
> > Can anyone help me with that?
> >  
> 
> If I don't remember bad, I did avoid this matter deleting the following
> line from Makefile.PL:
> description('RT extension for Incident Response');


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