[Rtir] Error in RTIR 1.0.5 - file /opt/rt3/lib/RT/Tickets_Overlay.pm line 1299

Arjuna Aryasinha arjuna at nic.lk
Fri Oct 14 06:04:27 EDT 2005


I ran a clean install of RT & RTIR.  The versions of the software that 
are running are as follows:

OS: Fedora Core 4
WebServer: Apache 1.3.33 with mod_perl 1.29
Database: MySQL version is 4.1.11-2
Perl version: 5.8.6

I haven't had a chance to configure the system yet, but the problem is 
that RT menu navigation ( at least ) works fine but RTIR does not.  The 
ocument root is set to access RTIR.  When certain URLs in RTIR menu is 
access ( e.g. Incidents, Investigations etc ) the system throws out the 
error mentioned below:


*error:*       too many arguments at /opt/rt3/lib/RT/Tickets_Overlay.pm 
line 1299
265:      # whether they should generate a full stack trace (confess() 
and cluck())
266:      # or simply report the caller's package (croak() and carp()), 
267:      # confess() and croak() die, carp() and cluck() warn.
269:      sub croak { die shortmess @_ }
270:      sub confess { die longmess @_ }
271:      sub carp { warn shortmess @_ }
272:      sub cluck { warn longmess @_ }
*code stack:*      /usr/lib/perl5/5.8.6/Carp.pm:269
../../lib/Storable.pm (autosplit into 
../../lib/Storable.pm (autosplit into 
../../lib/Storable.pm (autosplit into ../../lib/auto/Storable/freeze.al):266
*raw error*

Does anyone know what the solution to this is?  Any help is greatly 
appreciated.  Also it will be helpful if I can get some pointers as to 
what is the current stable combination of RT & RTIR which will work 
seamlessly & has been tested.


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