[Rtir] Error in RTIR 1.0.5 - file
/opt/rt3/lib/RT/Tickets_Overlay.pm line 1299
Arjuna Aryasinha
arjuna at nic.lk
Fri Oct 14 06:04:27 EDT 2005
Hi,
I ran a clean install of RT & RTIR. The versions of the software that
are running are as follows:
RT-3.4.4
RTIR-1.0.5
OS: Fedora Core 4
WebServer: Apache 1.3.33 with mod_perl 1.29
Database: MySQL version is 4.1.11-2
Perl version: 5.8.6
I haven't had a chance to configure the system yet, but the problem is
that RT menu navigation ( at least ) works fine but RTIR does not. The
ocument root is set to access RTIR. When certain URLs in RTIR menu is
access ( e.g. Incidents, Investigations etc ) the system throws out the
error mentioned below:
---------------------------------------------------------------------------------
*error:* too many arguments at /opt/rt3/lib/RT/Tickets_Overlay.pm
line 1299
*context:*
...
265: # whether they should generate a full stack trace (confess()
and cluck())
266: # or simply report the caller's package (croak() and carp()),
respectively.
267: # confess() and croak() die, carp() and cluck() warn.
268:
269: sub croak { die shortmess @_ }
270: sub confess { die longmess @_ }
271: sub carp { warn shortmess @_ }
272: sub cluck { warn longmess @_ }
273:
...
*code stack:* /usr/lib/perl5/5.8.6/Carp.pm:269
../../lib/Storable.pm (autosplit into
../../lib/auto/Storable/logcroak.al):71
../../lib/Storable.pm (autosplit into
../../lib/auto/Storable/_freeze.al):283
../../lib/Storable.pm (autosplit into ../../lib/auto/Storable/freeze.al):266
/opt/rt3/lib/RT/Tickets_Overlay.pm:1299
/opt/rt3/share/html/RTIR/Elements/SearchFields:63
/opt/rt3/share/html/RTIR/Listing.html:36
/opt/rt3/share/html/RTIR/autohandler:2
/opt/rt3/share/html/autohandler:215
*raw error*
.....
---------------------------------------------------------------------------------
Does anyone know what the solution to this is? Any help is greatly
appreciated. Also it will be helpful if I can get some pointers as to
what is the current stable combination of RT & RTIR which will work
seamlessly & has been tested.
Thanks
Arjuna.
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