[Rtir] RTIR

[Gokhan ERYOL]

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Hi,

I'm facing with the same problem. When I try to "Lookup" whois record
for an IP address, an error with message "Unsatisfied dependency chain
in joins Attachments_2 Transactions_1 at /usr/share/perl/5.8/CGI/Carp.pm
line 314." occurs. Attached file contains the error page.

Is this problem also related with that patch and if so, where can I find
patches?

Regards,

- -ge

PS: Components of system: Debian OS (testing), Postgresql 8.1, Apache2
mod Perl2, with RT-3.7.5, RTFM-2.2.ORC5 and RTIR-2.1.5


Ruslan Zakirov wrote:
> I fixed this problem in RT's repo several weeks ago, I can find
> patches. Or you can downgrade SB to 1.45x or earlier.
> 
> On 4/25/07, Fernando Fugita <fugita at usp.br> wrote:
>> Vicent,
>>
>> > On Apr 25, 2007, at 10:50 AM, Fernando Fugita wrote:
>> >
>> > > Hi,
>> > >
>> > > I tried to install this version, but II received this error at
>> > > /RTIR/Tools/Lookup.html?ticket=1&type=host&q=teste.com :
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System error
error:  	Unsatisfied dependency chain in joins Attachments_2 Transactions_1 at /usr/share/perl/5.8/CGI/Carp.pm line 314.
context:  	
...  	
310:  	}
311:  	
312:  	# These are the originals
313:  	sub realwarn { CORE::warn(@_); }
314:  	sub realdie { CORE::die(@_); }
315:  	
316:  	sub id {
317:  	my $level = shift;
318:  	my($pack,$file,$line,$sub) = caller($level);
...  	
code stack:  	/usr/share/perl/5.8/CGI/Carp.pm:314
/usr/share/perl/5.8/CGI/Carp.pm:385
/usr/local/share/perl/5.8.8/DBIx/SearchBuilder/Handle.pm:1044
/usr/local/share/perl/5.8.8/DBIx/SearchBuilder.pm:353
/usr/local/share/perl/5.8.8/DBIx/SearchBuilder.pm:430
/usr/local/share/perl/5.8.8/DBIx/SearchBuilder.pm:233
/usr/local/share/perl/5.8.8/DBIx/SearchBuilder.pm:498
/usr/local/rt3/lib/RT/Tickets_Overlay.pm:2593
/usr/local/rt3/share/html/RTIR/Elements/IncidentSummary:77
/usr/local/rt3/share/html/RTIR/Tools/Lookup.html:44
/usr/local/rt3/share/html/Widgets/TitleBox:49
/usr/local/rt3/share/html/RTIR/Tools/Lookup.html:50
/usr/local/rt3/share/html/autohandler:290



raw error
Unsatisfied dependency chain in joins Attachments_2 Transactions_1 at /usr/share/perl/5.8/CGI/Carp.pm line 314.


Trace begun at /usr/local/share/perl/5.8.8/HTML/Mason/Exceptions.pm line 129
HTML::Mason::Exceptions::rethrow_exception('Unsatisfied dependency chain in joins Attachments_2 Transactions_1 at /usr/share/perl/5.8/CGI/Carp.pm line 314.^J') called at /usr/share/perl/5.8/CGI/Carp.pm line 314
CGI::Carp::realdie('Unsatisfied dependency chain in joins Attachments_2 Transactions_1') called at /usr/share/perl/5.8/CGI/Carp.pm line 385
CGI::Carp::die('Unsatisfied dependency chain in joins Attachments_2 Transactions_1') called at /usr/local/share/perl/5.8.8/DBIx/SearchBuilder/Handle.pm line 1044
DBIx::SearchBuilder::Handle::_BuildJoins('RT::Handle=HASH(0xb0e173c)', 'RT::Tickets=HASH(0xbb2fee8)') called at /usr/local/share/perl/5.8.8/DBIx/SearchBuilder.pm line 353
DBIx::SearchBuilder::_BuildJoins('RT::Tickets=HASH(0xbb2fee8)') called at /usr/local/share/perl/5.8.8/DBIx/SearchBuilder.pm line 430
DBIx::SearchBuilder::BuildSelectQuery('RT::Tickets=HASH(0xbb2fee8)') called at /usr/local/share/perl/5.8.8/DBIx/SearchBuilder.pm line 233
DBIx::SearchBuilder::_DoSearch('RT::Tickets=HASH(0xbb2fee8)') called at /usr/local/share/perl/5.8.8/DBIx/SearchBuilder.pm line 498
DBIx::SearchBuilder::Next('RT::Tickets=HASH(0xbb2fee8)') called at /usr/local/rt3/lib/RT/Tickets_Overlay.pm line 2593
RT::Tickets::Next('RT::Tickets=HASH(0xbb2fee8)') called at /usr/local/rt3/share/html/RTIR/Elements/IncidentSummary line 77
HTML::Mason::Commands::__ANON__('Type', undef, 'ticket', '', 'lookuptype', undef, 'q', 144.122.3.235) called at /usr/local/share/perl/5.8.8/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xbb47db0)', 'Type', undef, 'ticket', '', 'lookuptype', undef, 'q', 144.122.3.235) called at /usr/local/share/perl/5.8.8/HTML/Mason/Request.pm line 1256
eval {...} at /usr/local/share/perl/5.8.8/HTML/Mason/Request.pm line 1246
HTML::Mason::Request::comp(undef, undef, 'Type', undef, 'ticket', '', 'lookuptype', undef, 'q', 144.122.3.235) called at /usr/local/rt3/share/html/RTIR/Tools/Lookup.html line 44
HTML::Mason::Commands::__ANON__ at /usr/local/share/perl/5.8.8/HTML/Mason/Request.pm line 1329
eval {...} at /usr/local/share/perl/5.8.8/HTML/Mason/Request.pm line 1329
HTML::Mason::Request::content('HTML::Mason::Request::ApacheHandler=HASH(0xb5a3a28)') called at /usr/local/rt3/share/html/Widgets/TitleBox line 49
HTML::Mason::Commands::__ANON__('title', 'Incidents: 144.122.3.235') called at /usr/local/share/perl/5.8.8/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xbb4e030)', 'title', 'Incidents: 144.122.3.235') called at /usr/local/share/perl/5.8.8/HTML/Mason/Request.pm line 1256
eval {...} at /usr/local/share/perl/5.8.8/HTML/Mason/Request.pm line 1246
HTML::Mason::Request::comp(undef, undef, undef, 'title', 'Incidents: 144.122.3.235') called at /usr/local/rt3/share/html/RTIR/Tools/Lookup.html line 50
HTML::Mason::Commands::__ANON__('q', 144.122.3.235, 'server', 'whois.ripe.net', 'ticket', '') called at /usr/local/share/perl/5.8.8/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xb68c524)', 'q', 144.122.3.235, 'server', 'whois.ripe.net', 'ticket', '') called at /usr/local/share/perl/5.8.8/HTML/Mason/Request.pm line 1256
eval {...} at /usr/local/share/perl/5.8.8/HTML/Mason/Request.pm line 1246
HTML::Mason::Request::comp(undef, undef, undef, 'q', 144.122.3.235, 'server', 'whois.ripe.net', 'ticket', '') called at /usr/local/rt3/share/html/autohandler line 290
HTML::Mason::Commands::__ANON__('q', 144.122.3.235, 'server', 'whois.ripe.net', 'ticket', '') called at /usr/local/share/perl/5.8.8/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xb6abd74)', 'q', 144.122.3.235, 'server', 'whois.ripe.net', 'ticket', '') called at /usr/local/share/perl/5.8.8/HTML/Mason/Request.pm line 1251
eval {...} at /usr/local/share/perl/5.8.8/HTML/Mason/Request.pm line 1246
HTML::Mason::Request::comp(undef, undef, undef, 'q', 144.122.3.235, 'server', 'whois.ripe.net', 'ticket', '') called at /usr/local/share/perl/5.8.8/HTML/Mason/Request.pm line 460
eval {...} at /usr/local/share/perl/5.8.8/HTML/Mason/Request.pm line 460
eval {...} at /usr/local/share/perl/5.8.8/HTML/Mason/Request.pm line 412
HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0xb5a3a28)') called at /usr/local/share/perl/5.8.8/HTML/Mason/ApacheHandler.pm line 168
HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandler=HASH(0xb5a3a28)') called at /usr/local/share/perl/5.8.8/HTML/Mason/ApacheHandler.pm line 826
HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x8e839a0)', 'Apache2::RequestRec=SCALAR(0x8e82a78)') called at /usr/local/rt3/bin/webmux.pl line 123
eval {...} at /usr/local/rt3/bin/webmux.pl line 123
RT::Mason::handler('Apache2::RequestRec=SCALAR(0x8e82a78)') called at -e line 0
eval {...} at -e line 0