[Rtir] Resolve comments screen keeps coming back

Tony Arnold tony.arnold at manchester.ac.uk
Thu Jul 12 05:39:33 EDT 2007


I'm running RT 3.0.12 and RTIR 1.0.5.

When I resolve (or abandon) an incident, I get to the screen where I can
enter some comments about the resolution. After I enter some comments
and click on the submit button, I'm returned to the same comments page.

Is this a known problem? Is there a patch or is it a config issue?

Many thanks in advance.

Regards,
Tony.
-- 
Tony Arnold, IT Security Coordinator, University of Manchester,
IT Services Division, Kilburn Building, Oxford Road, Manchester M13 9PL.
T: +44 (0)161 275 6093, F: +44 (0)870 136 1004, M: +44 (0)773 330 0039
E: tony.arnold at manchester.ac.uk, H: http://www.man.ac.uk/Tony.Arnold


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