[Rtir] CC field in invesitgations ignored

Carlos Fuentes Bermejo carlos.fuentes at rediris.es
Wed Oct 24 10:40:48 EDT 2007


Hiya Arnold,

The problem is when you are launching an investigation the scrip in  
charge to send the mail is not taking care of the Ccs :-(((. If you  
insert the below sentence in your DB, you will have the action  
"Notify Requestor, Ccs and other recipents", so if you change the  
action of the "NotifyLaunch" scrip, you will be able to send mails to  
Ccs.

INSERT INTO ScripActions(Name, Description, ExecModule, Argument,  
Creator, Created, LastUpdatedBy, LastUpdated) VALUES('Notify  
Requestors, Ccs and other recipients', 'Sends mail to requestors, ccs  
and explicitly listed Ccs and Bccs', 'Notify',  
'Requestor,Cc,OtherRecipients', 1, NOW(), 1, NOW());

Cheers,
Carlos
El 24/10/2007, a las 12:34, Tony Arnold escribió:

> It seems the Cc field when launching an investigation is ignored. Does
> anyone know of a fix for this?
>
> I'm using RT 3.0.12 and RTIR 1.0.5
>
> Many thanks.
>
> Regards,
> Tony.
> -- 
> Tony Arnold, IT Security Coordinator, University of Manchester,
> IT Services Division, Kilburn Building, Oxford Road, Manchester M13  
> 9PL.
> T: +44 (0)161 275 6093, F: +44 (0)870 136 1004, M: +44 (0)773 330 0039
> E: tony.arnold at manchester.ac.uk, H: http://www.man.ac.uk/Tony.Arnold
>
> _______________________________________________
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> Rtir at lists.bestpractical.com
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>

--
Carlos Fuentes Bermejo <carlos.fuentes at rediris.es>
Security Specialist - IRIS-CERT
RedIRIS/Red.es
Tel: 91 212 76 20/25 Ext: 5583
www.rediris.es - http://www.rediris.es/cert
PGP key: http://www.rediris.es/keyserver


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