[Rtir] Apache hanging on RT 3.6

Tony Arnold tony.arnold at manchester.ac.uk
Mon Jun 30 09:43:14 EDT 2008

I have RT 3.6 installed on a Debian Lenny system. After logging in to
RT, I get the following in my syslog:

Jun 30 14:38:56 darwin RT: RT::Handle=HASH(0xd0eddf8) couldn't execute
the query 'SELECT main.* FROM Attributes main  WHERE (main.ObjectType =
'RT::System') AND (main.ObjectId = 1) ' at
/usr/share/perl5/DBIx/SearchBuilder/Handle.pm line 518
'SELECT main.* FROM Attributes main  WHERE (main.ObjectType = ...')
called at /usr/share/perl5/DBIx/SearchBuilder.pm line 238
called at /usr/share/request-tracker3.6/lib/RT/Attributes_Overlay.pm
line 73 ^IRT::Attributes::_DoSearch('RT::Attributes=HASH(0xd543dd8)')
called at /usr/share/perl5/DBIx/SearchBuilder.pm line 498
^IDBIx::SearchBuilder::Next('RT::Attributes=HASH(0xd543dd8)') called at
/usr/share/request-tracker3.6/lib/RT/Attributes_Overlay.pm line 81
called at /usr/share/request-tracker3.6/lib/RT/Attributes_Overlay.pm
line 74 ^IRT::Attributes::_DoSearch('RT::Attri

after which the browser just hangs waiting for a response from RT.

I think I've followed all the installation instructions. I installed the
package that's in the Debian repository.

Any ideas?

Tony Arnold,                        Tel: +44 (0) 161 275 6093
Head of IT Security,                Fax: +44 (0) 870 136 1004
University of Manchester,           Mob: +44 (0) 773 330 0039
Manchester M13 9PL.                 Email: tony.arnold at manchester.ac.uk

More information about the Rtir mailing list