[Rtir] RTIR Problem

[Johan du Preez]

Please disregard my previous stupid question around "pod" files. I found what I was looking for.

Kind Regards, 

Johan du Preez

-----Original Message-----
From: Ruslan Zakirov [mailto:ruslan.zakirov at gmail.com] 
Sent: 28 May 2009 05:28 PM
To: Bonny_Allen at doh.state.fl.us
Cc: Johan du Preez; rtir at lists.bestpractical.com
Subject: Re: [Rtir] RTIR Problem

Tutorials are inside tarball, you can find *.pod files and use perldoc
program to read them. Or you can use OnlineDocs extension for the RT
available from the CPAN.

On Thu, May 28, 2009 at 6:51 PM,  <Bonny_Allen at doh.state.fl.us> wrote:
> Anybody have any luck getting the Getting stared Guide and
> Administrators Manual? I am looking for it too - Bonny
>
>
> -----Original Message-----
> From: rtir-bounces at lists.bestpractical.com
> [mailto:rtir-bounces at lists.bestpractical.com] On Behalf Of Ruslan
> Zakirov
> Sent: Thursday, May 28, 2009 9:02 AM
> To: Johan du Preez
> Cc: rtir at lists.bestpractical.com
> Subject: Re: [Rtir] RTIR Problem
>
> Hi,
>
> Could you please send me schema of CustomFields table? If you are on
> mysql then use the following command:
>
> SHOW CREATE TABLE CustomFields;
>
> Also, send results from the following SQL command:
>
> SELECT * FROM CustomFields WHERE Pattern LIKE '%IP%';
>
> You created bug report as well, let's discuss it's here and then you
> update bug report with outcome :)
>
> On Thu, May 28, 2009 at 9:04 AM, Johan du Preez <johand at sasn.co.za>
> wrote:
>> Hi
>>
>>
>>
>> We did a clean install of RT-3.8.2 with RTFM-2.4.1 and RT-IR-2.4.1 on
>> CentOs
>> 5.2
>>
>>
>>
>> When creating a new incident I get the following output to screen. How
>
>> can I remedy this problem as I have no idea what I am looking at.
>>
>>
>>
>> Unmatched ( in regex; marked by <-- HERE in
>> m/(?-xism:(?#IP/IP-IP/CIDR)^(?:|\s*(?:(?:25[0-5]|2[0-4][0-9]|[0-1]?[0-
>> 9]{1,2})[.](?:25[0-5]|2[0-4][0-9]|[0-1]?[0-9]{1,2})[.](?:25[0-5]|2[0-4
>> ][0-9]|[0-1]?[0-9]{1,2})[.](?:25[0-5]|2[0-4][0-9]|[0-1]?[0-9]{1,2}))(?
>> :\s*-\s*(?:(
>> <-- HERE ?:25[0-5]|2[0-4][0-9]|[0-1]?[0-9]{1/ at
>> /opt/rt3/bin/../lib/RT/CustomField_Overlay.pm line 998.
>>
>>
>>
>> Does anyone have a manual for RT-IR (Getting stared Guide and
>> Administrators Manual)?
>>
>>
>>
>>
>>
>> Kind Regards,
>>
>> Johan
>>
>>
>>
>> _______________________________________________
>> Rtir mailing list
>> Rtir at lists.bestpractical.com
>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rtir
>>
>>
>
>
>
> --
> Best regards, Ruslan.
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> Rtir at lists.bestpractical.com
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>



-- 
Best regards, Ruslan.