[Rtir] Attach Reports

Ruslan Zakirov ruz at bestpractical.com
Thu Jul 5 07:48:41 EDT 2012


On Thu, Jul 5, 2012 at 11:17 AM, Jesper Skou Jensen
<jesper.skou.jensen at uni-c.dk> wrote:
> Hi there,
>
> When I launch an investigation and hit reply, there is an option to "Attach
> Reports" and it does what it says, it does attach the report to the message.
> BUT as far as I can see, afterwards there is no way of knowing if you've
> attached it or not.
>
> Is this a "feature", or do you guys know of any way to show that the report
> was in fact attached?

Only by viewing outgoing email. It's a missing feature.

> PS. I'm running RT 4.0.6, RTIR 3.0.0rc1
>
> --
> Regards
> Jesper Skou Jensen
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-- 
Best regards, Ruslan.


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