[Rtir] Quick search on the RT at a glance

Colin colintempler at gmail.com
Mon Mar 26 10:05:46 EDT 2012


On Wed, Mar 21, 2012 at 4:36 PM, Kevin Falcone
<falcone at bestpractical.com> wrote:
> It's probably best to assume that I don't track everyone's particular
> RT/RTIR install on a public mailing list.

Understandable :-)

> RTIR is configured to exclude Constituencies from Quick Search.
>
> This loops back to what I said in one of the first exchanges on this
> thread.  If you need those queues to render in the Quick Search, then
> you'll want to modify or remove RTIR's callback that affects the
> results.

And just to confirm that would also happen in the "RTIR queues summary" ?
If so is there another way of getting my custom queues displayed
without modifying
RTIR ?
Thanks.




-- 
Cheers,
Colin


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