[Rtir] Install problems 2.6.2rc2

Susan K. McClure smcclure at rice.edu
Tue Nov 27 19:30:18 EST 2012


I am trying to install RT-IR 2.6.2rc2 on a RT 3.8.13
system, with RTFM 2.4.5.  I had RT-IR 2.6.1 installed
already, so I am just trying to do the upgrade to the
DB.

It fails with  "Can't locate Regexp/IPv6.pm in @INC "

Can you tell me where I get that from ? (RHEL Linux Rel 6.1 )


===== the details    ======

> /opt/rt3/sbin/rt-setup-database --dba postgres --prompt-for-dba-password --action insert --datadir upgrade/2.6.2


> [Tue Nov 27 23:59:31 2012] [crit]: Can't locate Regexp/IPv6.pm in @INC (@INC contains: /opt/rt3/local/lib /opt/rt3/local/plugins/RT-FM/lib 

/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib
/opt/rt3/local/plugins/RT-IR/lib
/opt/rt3/local/plugins/RTx-EmailCompletion/lib

/opt/rt3/local/plugins/RT-Extension-CommandByMail/lib
/opt/rt3/local/plugins/RTx-Calendar/lib
/opt/rt3/local/plugins/RT-OnlineDocs/lib

/opt/rt3/local/plugins/RT-Extension-MandatorySubject/lib
/opt/rt3/local/plugins/RT-Extension-SearchResults-XLS/lib

/opt/rt3/local/plugins/RT-Extension-ExtractCustomFieldValues/lib
/opt/rt3/local/plugins/RT-Extension-ToggleSuperUser/lib

/opt/rt3/local/plugins/RT-Extension-MobileUI/lib
/opt/rt3/local/plugins/RTx-AssetTracker/lib
/opt/rt3/local/plugins/RT-Extension-ACNS/lib

/opt/rt3/local/plugins/RT-Extension-SpawnLinkedTicketInQueue/lib
/opt/rt3/lib /usr/local/lib64/perl5 /usr/local/share/perl5

/usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl
/usr/lib64/perl5 /usr/share/perl5 .) at

/opt/rt3/local/plugins/RT-IR/lib/RT/IR.pm line 327, <DATA> line 522.
=================================================

Thanks

-- 
Susan K. McClure
smcclure at rice.edu
713.348.4852


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