[Rtir] Install problems 2.6.2rc2

Kevin Falcone falcone at bestpractical.com
Tue Nov 27 21:37:04 EST 2012


On Tue, Nov 27, 2012 at 06:30:18PM -0600, Susan K. McClure wrote:
> I am trying to install RT-IR 2.6.2rc2 on a RT 3.8.13
> system, with RTFM 2.4.5.  I had RT-IR 2.6.1 installed
> already, so I am just trying to do the upgrade to the
> DB.

Good catch, thanks.

> It fails with  "Can't locate Regexp/IPv6.pm in @INC "

as referenced in an earlier reply:
http://search.cpan.org/dist/Regexp-IPv6/

or 

cpan Regexp::IPv6

I'll release an rc3 with the dep flagged.

-kevin

> Can you tell me where I get that from ? (RHEL Linux Rel 6.1 )
> 
> 
> ===== the details    ======
> 
> > /opt/rt3/sbin/rt-setup-database --dba postgres --prompt-for-dba-password --action insert --datadir upgrade/2.6.2
> 
> 
> > [Tue Nov 27 23:59:31 2012] [crit]: Can't locate Regexp/IPv6.pm in @INC (@INC contains: /opt/rt3/local/lib /opt/rt3/local/plugins/RT-FM/lib 
> 
> /opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib
> /opt/rt3/local/plugins/RT-IR/lib
> /opt/rt3/local/plugins/RTx-EmailCompletion/lib
> 
> /opt/rt3/local/plugins/RT-Extension-CommandByMail/lib
> /opt/rt3/local/plugins/RTx-Calendar/lib
> /opt/rt3/local/plugins/RT-OnlineDocs/lib
> 
> /opt/rt3/local/plugins/RT-Extension-MandatorySubject/lib
> /opt/rt3/local/plugins/RT-Extension-SearchResults-XLS/lib
> 
> /opt/rt3/local/plugins/RT-Extension-ExtractCustomFieldValues/lib
> /opt/rt3/local/plugins/RT-Extension-ToggleSuperUser/lib
> 
> /opt/rt3/local/plugins/RT-Extension-MobileUI/lib
> /opt/rt3/local/plugins/RTx-AssetTracker/lib
> /opt/rt3/local/plugins/RT-Extension-ACNS/lib
> 
> /opt/rt3/local/plugins/RT-Extension-SpawnLinkedTicketInQueue/lib
> /opt/rt3/lib /usr/local/lib64/perl5 /usr/local/share/perl5
> 
> /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl
> /usr/lib64/perl5 /usr/share/perl5 .) at
> 
> /opt/rt3/local/plugins/RT-IR/lib/RT/IR.pm line 327, <DATA> line 522.
> =================================================
> 
> Thanks
> 
> -- 
> Susan K. McClure
> smcclure at rice.edu
> 713.348.4852
> _______________________________________________
> Rtir mailing list
> Rtir at lists.bestpractical.com
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rtir
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