[Rtir] Apache Error after Installation of IR add-on

[Kevin Holleran]

As stated, I just used per -l Business::Hours & found that the path those
were at was not in the @INC path.  At that point, move them or include it
in the path.

Hope this helps.


--
Kevin Holleran
Master of Science, Computer Information Systems
Grand Valley State University
Master of Business Administration
Western Michigan University
SANS GCFA, SANS GCFE, CCNA, ISA, MCSA, MCDST, MCP

"Do today what others won't, do tomorrow what others can't" - SEALFit

"We are what we repeatedly do. Excellence, then, is not an act, but a
habit." - Aristotle


On Thu, Feb 7, 2013 at 3:35 AM, Andy_R <andyrat at icloud.com> wrote:

> Kevin Holleran <kdawg44 at ...> writes:
>
> >
> >
> > Thanks for the help!  It was not in the  <at> INC path.  I am up and
> running!
>  Now to just figure out how best to utilize it... :)
> >
> >
> >
> > --Kevin HolleranMaster of Science, Computer Information SystemsGrand
> Valley
> State UniversityMaster of Business AdministrationWestern Michigan
> UniversitySANS
> GCFA, SANS GCFE, CCNA, ISA, MCSA, MCDST, MCP
> > "Do today what others won't, do tomorrow what others can't" - SEALFit
> > "We are what we repeatedly do. Excellence, then, is not an act, but a
> habit."
> - Aristotle
> >
> >
> >
> > On Tue, Feb 5, 2013 at 5:26 PM, Kevin Falcone <falcone-
> nlQc9UtUHLIhHuQSKHfHZAC/G2K4zDHf at public.gmane.org> wrote:
> > On Tue, Feb 05, 2013 at 04:10:08PM -0500, Kevin Holleran wrote:
> > >    When running perl Makefile.pl on the IR add-on I get:
> > If you run perl -V as the same user that you ran perl Makefile.PL as,
> > are the INC directories the same as listed below, or are apache and
> > your user using different perl versions?
> > Also, go find the installed Business::Hours module (perldoc -l
> > Business::Hours is helpful) and make sure that apache can read it.
> > Check permissions and things like selinux.
> > -kevin
> >
> > >    [Tue Feb 05 13:03:12 2013] [error] Can't locate Business/Hours.pm in
> <at> INC ( <at> INC contains:
> > >    /opt/rt3/bin/../local/lib /opt/rt3/local/plugins/RT-FM/lib
> /opt/rt3/local/plugins/RT-IR/lib
> > >    /opt/rt3/bin/../lib /etc/perl /usr/local/lib/perl/5.14.2
> /usr/local/share/perl/5.14.2
> > >    /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.14
> /usr/share/perl/5.14
> >
> > _______________________________________________
> > Rtir mailing listRtir-
> 0fE9KPoRgkjUoCVqKGD2MC4SrgSG2MH2 at public.gmane.orgmhttp://
> lists.bestpractical.com
> /cgi-bin/mailman/listinfo/rtir
> >
> >
> >
> >
> >
>
> I have exactly the same problem. Please could you give details of how you
> fixed
> it?
> Many Thanks
> Andy R
>
>
>
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