[Rtir] Re-assigning global scrips to queues

[Ruslan Zakirov]

Hi,

Changing template for a queue in global scrip is simple. You just
create queue specific template in the queue. See Template page on the
wiki.

On Thu, Jan 24, 2013 at 6:43 PM, Tony Arnold
<tony.arnold at manchester.ac.uk> wrote:
> I want to change the way one of the global scrips is used. I'd like to
> assign to individual queues, but then modify it for just one of the
> queues, if that makes sense.
>
> In particular, On Correspond Notify Admin CCs is currently global. I
> want to change just the template used when this scrip is used by the
> Blocks queue, but keep it as is for the Incident Reports queue.
>
> The only way I can see of doing this at the moment, is to delete it from
> the global scrips and then recreate it for the individual queues as needed.
>
> Is there an easier way to do this? Ideally, I'd like to configure a
> scrip, say whether it is global or not and assign it to the queues that
> need it.
>
> Regards,
> Tony.
> --
> Tony Arnold,                        Tel: +44 (0) 161 275 6093
> Head of IT Security,                Fax: +44 (0) 705 344 3082
> University of Manchester,           Mob: +44 (0) 773 330 0039
> Manchester M13 9PL.                 Email: tony.arnold at manchester.ac.uk
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-- 
Best regards, Ruslan.