[Rtir] RT errors after adding security patches

[Torbjorn.Wictorin at its.uu.se]

hello,

after adding the security patches for 3.8.8 we get errors like:

$ rt create -t ticket set subject="Test-ticket" set queue=Incidents
rt: Malformed RT response from http://xxxx:yyyyy@127.0.0.1:80.
(Rerun with RTDEBUG=3 for details.)

But only half of the tries or so.

The error log from apache says:

------------------------------------------------------------------------------------------
id: ticket/new
Queue: Incidents
Reques...') called at /usr/local/rt3/bin/../lib/RT/Interface/Web.pm line 
375
        RT::Interface::Web::ShowRequestedPage('HASH(0x7fda0818cfd8)') 
called at /usr/local/rt3/bin/../lib/RT/Interface/Web.pm line 247
        RT::Interface::Web::HandleRequest('HASH(0x7fda0818cfd8)') called 
at /usr/local/rt3/share/html/autohandler line 53
        HTML::Mason::Commands::__ANON__('content', '# Required: id, 
Queue\x{a}\x{a}id: ticket/new\x{a}Queue: Incidents\x{a}Reques...') called 
at /usr/share/perl5/HTML/Mason/Component.pm line 135
        
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x7fda08195f28)', 
'content', '# Required: id, Queue\x{a}\x{a}id: ticket/new\x{a}Queue: 
Incidents\x{a}Reques...') called at /usr/share/perl5/HTML/Mason/Request.pm 
line 1297
        eval {...} called at /usr/share/perl5/HTML/Mason/Request.pm line 
1292
        HTML::Mason::Request::comp(undef, undef, undef, 'content', '# 
Required: id, Queue\x{a}\x{a}id: ticket/new\x{a}Queue: 
Incidents\x{a}Reques...') called at /usr/share/perl5/HTML/Mason/Request.pm 
line 481
        eval {...} called at /usr/share/perl5/HTML/Mason/Request.pm line 
481
        eval {...} called at /usr/share/perl5/HTML/Mason/Request.pm line 
433
        
HTML::Mason::Request::exec('RT::Interface::Web::Request=HASH(0x7fda0817cb78)') 
called at /usr/share/perl5/HTML/Mason/ApacheHandler.pm line 165
        
HTML::Mason::Request::ApacheHandler::exec('RT::Interface::Web::Request=HASH(0x7fda0817cb78)') 
called at /usr/share/perl5/HTML/Mason/ApacheHandler.pm line 831
        
HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x7fda0b89fbb8)', 
'Apache2::RequestRec=SCALAR(0x7fda0ba3eeb8)') called at 
/usr/local/rt3/bin/webmux.pl line 91
        eval {...} called at /usr/local/rt3/bin/webmux.pl line 91
        RT::Mason::handler('Apache2::RequestRec=SCALAR(0x7fda0ba3eeb8)') 
called at -e line 0
        eval {...} called at -e line 0 (/usr/share/perl/5.10/Carp.pm:47)
[Wed Jun 19 14:10:24 2013] [warning]: DBD::mysql::st execute failed: MySQL 
server has gone away at /usr/share/perl5/Apache/Session/Store/DBI.pm line 
67. (/usr/share/perl5/Apache/Session/Store/DBI.pm:67)
[Wed Jun 19 14:10:24 2013] [warning]: DBD::mysql::st execute failed: MySQL 
server has gone away at /usr/share/perl5/Apache/Session/Lock/MySQL.pm line 
71. (/usr/share/perl5/Apache/Session/Lock/MySQL.pm:71)
------------------------------------------------------------------------------------------

I guess it is some mysql call that has started to timeout sometimes.
Any idéa on how to attack this problem?

Torbjörn Wictorin, Uppsala university