[Rtir] RT-4.2.1 and RTIT 3.0.0

Christophe Vandeplas christophe at vandeplas.com
Fri Nov 29 02:48:20 EST 2013


Hi Niall,

To quote previous mails on this list:
> RTIR 3.0 only runs on RT 4.0.x for x >= 14, so you want RT 4.0.18.

So you'll have to restart your installation with an older version of RT.

Kind regards
Christophe


On Fri, Nov 29, 2013 at 8:22 AM, Niall <niall_ofarrell at trendmicro.ie> wrote:
> I have install RT 4.2.1 and it works ok. Then I installed RTIT 3.0.0 but now
> the web pages to login to the admin console will not load.
>
> The error i get is: "the server encountered an internal error or
> misconfiguration and was unable to complete your request"
>
> If I remove the RTIT plugin from TR_SiteConfig.pm the web page will load.
>
> Does anyone have any idea how I can identify what is causing this to fail
>


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