RTIR and ArcSight Integration

Scot Fackler scot.fackler at fedex.com
Wed Sep 3 18:24:20 EDT 2014

I have looked high and low through the current RTIR documentation to no avail for information on the built-in ArcSight integrations noted on the RTIR Features page. What I would like to do is use the ArcSight case export to create RTIR tickets for Incident Response activities. Is there a better method than using an xml parser to parse the ArcSight case export xml file in order to generate a ticket via the RTIR REST API?
Scot Fackler
Technical Advisor
FedEx Information Security
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