[rtir] Can another queue be added to RTIR?

[Jim Brandt]

Hi Nicole,

The original versions of RTIR were built with a very specific workflow 
in mind so, as you have seen, the queues were fixed. But I have good 
news for you, users have often asked for more flexibility around queues 
and we listened. The next version of RTIR, scheduled for a release 
candidate very soon, will allow exactly that.

If you're curious, you can follow some of the development on github: 
https://github.com/bestpractical/rtir

We'll announce it once we have a release candidate for RTIR 3.4 ready. 
Just a little longer...

Jim

On 12/23/15 9:42 AM, Nicole Powell wrote:
> Is it possible to add another queue to RTIR that will allow for blocks and investigations to be linked (essentially add another Incidents queue but name it something different)?
>
>  From the desk of Nicole A. Powell....