[rt-devel] public/private tickets

[Jesse Vincent]

I'd recommend two seperate queues, one public and one private.


On Mon, Apr 28, 2003 at 01:13:43PM -0400, James O'Kane wrote:
> We had a request within our department to allow the requestor the ability 
> to make their tickets public, on a ticket by ticket basis.
> The argument is that somethings like the server X being slow could be made 
> public by the requestor, and others can look and see the History, while 
> other tickets, like my server was broken into, might want to be kept 
> private by the requestor. 
> 
> Is anyone already working on something like this? Is the functionality 
> there but I'm just not seeing it?
> 
> thanks
> -james
> 
> 
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