[rt-devel] (no subject)

Robert Spier rspier at pobox.com
Mon Nov 10 21:05:38 EST 2003


At Mon, 10 Nov 2003 10:54:31 -0500,
Tammy Dugan wrote:
> 
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> [1.2  <text/html; us-ascii (quoted-printable)>]
> My name is Tammy Dugan and my company has given me the task of changing some
> of the code for RT.  I only started learning Perl last week so it is hard for
> me to understand the nuances of the RT code.  I would appreciate suggestions
> about how to add my own changes to the RT code while still being able to
> easily upgrade RT (i.e. make as little changes to the core RT code as
> possible).  From what I can tell, I should use code overlays and custom
> components to change the code and html.  Am I on the right track or is there a
> better solution? I appreciate any help you can give me.

I think you want to attend a RT developer training class.

http://www.bestpractical.com/services/training.html

-R



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