[rt-devel] External form submission

Peter Burkholder peterb at ucar.edu
Tue Feb 17 15:29:55 EST 2004

I'm sure this has come up before, but I'm not coming upon the answer readily

What would be the easiest approach to creating an RT ticket from a form in a
completely separate Tomcat/JSP application?   I could just create a ticket
with an email message, but the requestor field wouldn't match the from.

Should I drop something in REST/1.0/NoAuth that takes a POST like
mail-gateway?  Does  RT::Interface::Email let me look at args other than
than $message, $queue, $action and $ticket?  Or should I use CLI instead?

Or am I missing a completely different way (rt-soap?).



Peter Burkholder, System Administrator
Digital Library for Earth System Education (DLESE® -- http://www.dlese.org)
peterb at ucar.edu
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