[Rt-devel] RT 3.x mods - are they possible?

[Ruslan U. Zakirov]

It's possible.
I expect first could be easy solved in
lib/RT/Transactions_Overlay.pm(_Init sub)

Second could be done in mason components.

brianBOFH wrote:
> Hi,
> 
> We are running a rather large implementation of 3.0.11 and need to do
> some customization to satisfy some end-user requirements.  Before I go
> digging through code, I wanted to know if anyone knows if the
> following are possible/have been done/will break RT...
> 
> -When you go into a Ticket's Details, the last comment/reply is shown
> at the bottom.  Is there any way to make the newest correspondence
> appear at the top, and the oldest at the bottom?  I know there were
> significant changes in the way ticket history is displayed from 2.x to
> 3.x
> 
> -In the Age/Last/Told columns, is it possible to show the actual date
> stamp rather than "2 days ago, 3 weeks ago" etc....replacing that with
> "06-23-2004 11:23am" for example.
> 
> Thanks in advance,
> 
> -Brian
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