[Rt-devel] Re: [rt-users] [PATCH] Russian description cause system error

Ruslan Zakirov ruslan.zakirov at gmail.com
Wed Sep 7 12:27:11 EDT 2005


Ok, here is patch. Works in my test environment.

Changes RT::Record::__Values method:
* call Encode::decode_utf8 only if value has no UTF8 flag
* call Encode::encode_utf8 if $args{decode_utf8} is false to drop UTF8
flag, this is not necceserily to fix bug, but brings API to consistent
state. I think all expect that this method returns values with UTF8
flag on if decode_utf8 arg is true and with dropped flag in other
case.

Cronfy, please, check that it works for you in all places where you
saw such error and send  results.

On 9/7/05, Ruslan Zakirov <ruslan.zakirov at gmail.com> wrote:
> Actually, queue is successfuly created, but when RT tries to show
> queue info and calls __Value methods DBIx::SB takes values from cache
> where all values already has UTF8 flag on, so decode_utf8 fails cuz it
> requires octets input.
> 
> We should just check UTF8 flag state before call decode_utf8, I'll
> prepare patch and send it today.
> 
> On 9/7/05, Ruslan Zakirov <ruslan.zakirov at gmail.com> wrote:
> > I can reproduce this, but didn't dig deep why it happens.
> >
> > On 9/7/05, cronfy - ipnet <cronfy at ipnet.ru> wrote:
> > > Good day, everyone!
> > >
> > > Nice to meet you.
> > > I have just installed RT-3.4.4 with mod_perl/1.29 and Apache/1.3.31.
> > > It works fine while it is english, but when I try to set russian
> > > description for a new queue or group, I get System Error like one
> > > I placed here: http://cronfy.spb.ru/error.htm,  but group or queue
> > > is created though. Creating a group or a queue with russian name
> > > and english description works OK.
> > > There was same problem with setting russian descriptions for
> > > CustomsFields values when I used RT-3.4.3, but this problem has gone
> > > after I upgraded RT.
> > >
> > > What can I do to fix this?..
> > >
> > > Thank You.
> > >
> > > --
> > >  cronfy                          mailto:cronfy at ipnet.ru
> > >
> > > _______________________________________________
> > > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> > >
> > > Be sure to check out the RT Wiki at http://wiki.bestpractical.com
> > >
> > > Buy your copy of our new book, RT Essentials, today!
> > >
> > > Download a free sample chapter from http://rtbook.bestpractical.com
> > >
> >
> >
> > --
> > Best regards, Ruslan.
> >
> 
> 
> --
> Best regards, Ruslan.
> 


-- 
Best regards, Ruslan.
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