[rt-users] Web Interface Doesn't Work
charlieb at aurema.com
Fri Mar 10 00:32:10 EST 2000
On Thu, 9 Mar 2000, Barnett Hsu wrote:
> At 12:01 PM 3/10/2000 +1100, Charlie Brady wrote:
> >That also sounds like a permissions problem. If the RT scripts running
> >from the web server cannot read the transactions, that is how it will
> >look. Go back to the install documentation and check every step.
> I already went through the install documentation
> when I discovered the first problem. But anyway,
> yes, this one was a permissions problem as well.
> I had to make the transactions directory and all
> of its subdirectories world readable/executable.
You shouldn't need to do that. You should find a solution which works
correctly without being too promiscuous. You may need to change some
ownership, or something else, but you should seek a solution which
is less drastic.
> I never expected to have permissions problems --
> permissions were set by the Makefile and I didn't
> change any permissions until after I got the
> "Internal Server Error" pages. Considering the
> scripts were setuid, I would have thought there
> wouldn't be any permissions problems...
Are you sure that the setuid is working? You aren't mounting via NFS are
Aurema Pty Ltd
PO Box 305, Strawberry Hills, NSW 2012, Australia
Email:charlieb at aurema.com, Tel: +61 2 9698 2322, Fax: +61 2 9699 9174
"I think it would be a good idea." Gandhi, on Western Civilisation.
More information about the RT-Users