[rt-users] To many mails

Greg White gregwhite at ihermes.com
Tue Oct 24 01:15:41 EDT 2000


Jesse wrote:
> 
> Sounds like you've turned on "notify requestor of transaction" turn it off.
> 
SNIP

Personally, I _like_ that notification, but too many users whined about
it (like 
a single extra email telling them that someone actually did _something_
about
their problem was too much to handle). I liked letting requesters know
that,
even if they didn't get to _read_ our comments, at least we were doing
something
with it. Oh well. End users, what are ya gonna do?

GW




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