[rt-users] why are my requestors are receiving comments?

Matt Disney mdisney at ecdev.fedex.com
Fri Dec 7 11:45:06 EST 2001


Won't "NotifyAllWatchersAsComment" notify _all_ watchers including
the Requestors? 

Matt

"Jim Doyle" writes:
>Does anyone know why my requestors are receiving comments?
>
>The only comment related scrip I have configured is the following:
> OnComment NotifyAllWatchersAsComment with template AdminComment 
>
>My other scrips are:
> OnCreate AutoreplyToRequestors with template Autoreply  
> OnCreate NotifyAllWatchers with template NewTicketNotify  
> OnCorrespond NotifyAllWatchers with template Correspondence  
> OnResolve NotifyAllWatchers with template Resolved  
>
>I am using RT 2.0.8 on a RedHat 7.1 system. I use sendmail as the MTA.
>
>Thanks,
>Jim 
>
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