[rt-users] RT 2.0.1 email header/web ui

[lao nightwolf]

yeah, it is installed in /etc/httpd/htdocs/rt2/etc/config.pm

I'm sure that the webserver is restarted (/etc/httpd/bin/apachectl restart)

It's very weird.. it seems like the config.pm is cached or something.. (with the old values)
I even tried to change the first two entries to another domain but without results..

If I move the config.pm file the webserver doesn't start anymore so I'm sure that I do edit the correct file..
If I look in the error_log of apache I don't see any errors.. I'm stuck.. and can't figure out what's wrong..
Hope you have some ideas...

thanks for the help..
lao
----- Original Message -----
From: Jay Kramer
Sent: Wednesday, July 18, 2001 3:09 PM
To: lao nightwolf
Subject: Re: [rt-users] RT 2.0.1 email header/web ui

Are you modifying config.pm in the INSTALLED Directory?  are you sure you restarted apache?  Try rebooting the machine to make sure you restarted apache.. <G>...  If you wanted I could telnet in sometime lateron today...

Jay

----- Original Message -----  
From: lao nightwolf  
To: Leuchter, Lars ; rt-users at lists.fsck.com  
Sent: Wednesday, July 18, 2001 5:36 AM
Subject: Re: [rt-users] RT 2.0.1 email header/web ui


Hello,

This didn't work for me, it's like that the config.pm file doesn't have any effect anymore.
Any other ideas?
I changed 'example.com' on the first two entries by the beginning of the installations to ours but I keep seeing 'example.com'.. very weird..
I have the same in the subject of the emails..

Would be great if someone could help me for thiz'one..

Thanks..
lao

----- Original Message -----
From: Leuchter, Lars
Sent: Wednesday, July 18, 2001 8:50 AM
To: lao nightwolf; rt-users at lists.fsck.com
Subject: AW: [rt-users] RT 2.0.1 email header/web ui

Edit the first entry in config.pm to your desired name and restart your apache server.
This will help
  
Lars
-----Ursprüngliche Nachricht-----
Von: lao nightwolf [mailto:lao_nightwolf at hotmail.com]  
Gesendet: Mittwoch, 18. Juli 2001 08:39
An: rt-users at lists.fsck.com
Betreff: [rt-users] RT 2.0.1 email header/web ui


hello,

how can you you change the RT/example.com: Ticket #371 in the main
windows via the Web UI?
This is also in the From field of an email.. and I can't change it.. (example.com)

It seems to be that the config.pm hasn't any effect anymore after first time
installation?

Best Regards,
Any help would be great...

All the best!
Lao




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