[rt-users] Non-priv user can't see tickets

Robert Shaw rshaw at arizona.mxim.com
Thu May 24 13:28:18 EDT 2001


Hi all,

If I have user created that is NOT a privileged user (the checkbox in the user
page is NOT checked). I can grant them the ability to create a new ticket,
but they cannot see the newly created ticket in the home page????

Is it not possible for a non-priv user to see his/her tickets? I've tried

SeeQueue
ShowTicket
CreateTicket

But I still can see any of the tickets.

-Robert




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