[rt-users] bulk change ownership

[Steffen Weinreich]

Darren Grabowski <drg at verio.net> writes:

> > >Is there a way I can bulk change ownership of tickets?  I thought being a
> > >superuser I could do this, but I found out I can't.
> > 
> > Have you checked out the commandline?
> > 
> > The other option is to do a search in the GUI, then do an "Update all these 
> > tickets at once."
> 
> I guess I should clarify, I need to be able to change the owner from one tech
> to another tech.  Right now the only way I can see to do that is to have my
> tech steal the tickets individually. 

Well an assignment of an individual Ticket to a new owner would be really helpfull
We have a stuff meeting once a week and there we discuss all open topics using a 
notebook and a pojector and a handful of tickets are reassigned to other stuff 
members. Now all reassigned tickets have to be stolen by the stuff member 
individualy, but it would be more easily for all if we could to that online on
the meeting ...

cheeiro
   Steve

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