[rt-users] Who is a requestor?

[Smylers]

Stephane Bortzmeyer wrote:

> I believe that the FAQ does not let you much hope:
>
> > Are you taking into account that RT should never mail the person
> > performing the action?

But Wash said he was getting different behaviour between users mailing
in new tickets and users creating them with the web UI.  The above
doesn't explain that, since it indicates that people's actions never
mail themselves.

But that would mean that Autoreply would never work.  The above faq
quote only applies to Notify actions; there's a bunch of grep() calls in
RT::Action::Notify::SetRecipients() which remove the current user.  For
Autoreply actions all the recipients should be included all the time.

[Caveat:  The above was written from my understanding of the code (and
because earlier today I had the urge to write something along the lines
of what Stephane did until I realized I was wrong), but I've never
actually used Autoreply for anything.]

Smylers
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GBdirect
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