[rt-users] CC not working when I create ticket...

[Sherrill (Pei-chih) Verbrugge]

I have the following scripts setup, and CC works on create and
correspond.

OnCorrespond NotifyOtherRecipients with template Correspondence
OnCorrespond NotifyAdminCcs with template Correspondence
OnCreate NotifyAdminCcs with template Correspondence
OnCorrespond NotifyRequestorsAndCcs with template Correspondence


Sherrill
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Sherrill (Pei-chih) Verbrugge
http://www.gospelcom.net
http://bible.gospelcom.net
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We seem to use some things more than others-our mouths more than our ears,
our stomachs more than our minds. We also seem to use the phrase "It's so
unfair!" so much more often than "I'm so undeserving." -- AL