[rt-users] RT speed problem

seph seph at commerceflow.com
Thu Feb 7 20:36:58 EST 2002


what version of SearchBuilder are you using?
If it's old, you should try updating it.

"Tim Atkinson" <tim.atkinson at itouch.com.au> writes:

> Hi,
> I have recently moved our RT system both onto a new machine and version and
> am currently experiencing massive speed problems with RT after the upgrade.
> Here's the lowdown on the before and after:
> 
> Before:
> Pentium III 733
> 384Mb RAM
> IDE ATA33 disk
> RT 2.0.1
> 
> After:
> Dual Pentium III 600
> 512Mb RAM
> SCSI U2W disk (RAID-5)
> RT 2.0.9
> 
> After finding the speed issues I tried moving the RT database to another
> RAID-0 array on the same machine and also to another server but to no avail.
> I upgraded RT to 2.0.11, also with no effect. I then tried downgrading to
> 2.0.5 (no effect) and subsequently 2.0.1 which fixed the issue.
> 
> Our RT database is ~350Mb. I was wondering if anyone else has seen this type
> of issue and if there is a fix of any kind for it (apart from continuing to
> run 2.0.1)?
> 
> Thanks.
> 
> Tim Atkinson
> 
> 
> 
> 
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