[rt-users] Requestors email in the queue template

[Jesse Vincent]

You can find a number of these methods by reading the module
documentation for RT's ticket object:

man RT::Ticket

tells you that the RequestorsAsString method gives you:

    Returns String: All Ticket Requestor email addresses as a string.




On Wed, Jan 02, 2002 at 06:20:07PM -0500, Bolivar Geraldo wrote:
> I'm running RT 2.0.9.  Is there a variable or flag that will give me the
> requestors email address in the mail templates in RT?  For instance, in
> the default template there is the following:
> 
> {$Ticket->Subject()} -> which will give me the Subject of the ticket submitted.
> 
> I wanted to know if there was one for getting the requestors email
> address.  I tried {$Ticket->Requestor()}, but that didn't work.
> 
> Please help.
> 
> -- 
> Bolivar Geraldo (Junior)
> NOC Analyst
> Ph: 617-559-4031
> Cell: 617-699-4315
> E-mail: bgeraldo at sockeye.com
> Pager: bgeraldo-pager at sockeye.com
> 
> Sockeye Networks, Inc.
> 275 Grove St., Suite 1-120
> Newton, MA 02466-2272 



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